COLLECTIONS
Frequently Asked Questions
What are the shipping costs?
For orders under €50, shipping costs are €6.95. Orders above €50 are shipped for free.
Can I return or exchange an item?
Yes, items can be returned or exchanged within 14 days of receipt. Make sure the items have not been worn, washed or damaged and that all original labels are still attached. Instructions for easily creating a return can be found under the heading shipping and returns . Please note that shipping costs are for the buyer.
Can I cancel or change my order?
If your order has not been shipped yet, please contact our customer service as soon as possible. We will do our best to cancel or make changes to your order. However, once shipped, an order cannot be changed.
What should I do if my order arrived damaged?
Please contact our customer service as soon as possible with a photo of the damaged item. We will help you as soon as possible.
